Head – Operations, Accessories

The Head – Operations, Accessories will lead the strategic and operations direction of the organization’s Accessories business. This role demands a rare blend of strategic thought process , luxury brand stewardship, operational excellence, and commercial acumen to scale the division while preserving the brand’s heritage, craftsmanship, and global luxury positioning.

• Ensuring the proactive and qualitative collaboration and answer to design needs
• Assessing the organization to follow the variation of approach for newness adapting the skills and capacity every season
• Ensuring the accuracy of the data creation for all SKU in the dedicated PLM

• Collaborate closely with the design retail team to understand sales plans and translate them into feasible production plans.
• Work with the Planning, Merchandising, and Functional Heads to finalize production quantities and schedules.
• Guide Production Managers in implementing the production plan and focusing on quality, efficiency and productivity.
• Coordinate closely with the Sourcing team to ensure timely availability and quality of raw materials.

• Manage end-to-end sourcing of raw materials from domestic and international markets.
• Evaluate, onboard, and maintain a panel of strategic vendors for raw material sourcing and specialized production processes.
• Oversee the Vendor Management process to ensure adherence to design specifications and quality benchmarks.
• Lead the Outsourcing Vendor Management strategy for specialized work.
• Maintain strong relationships with vendors, negotiate terms, and monitor performance KPIs to ensure reliability and quality.
• Ensuring a global retro-planning which can anticipate & satisfy retails planned needs, reorders and pre-launches.

• Ensure strict adherence to defined quality standards across all stages of production.
• Work closely with the Quality Assurance team to identify defects or process gaps and implement corrective actions.
• Proactively identify opportunities for process optimization to improve efficiency, reduce costs, and enhance product quality.
• Ensure safety compliance is maintained in all production and vendor processes.

• Refine costing methodology to achieve target cost structures.
• Collaborate with the Design and Functional teams to balance design aspirations with practical costing and sourcing capabilities. Propose modifications to drive the margin up
• Monitor and control raw material wastage and ensure cost-effective utilization of resources.

• Follow the evolution of the compliance and international standards
• Ensure the implementation of all needed process

• Lead and mentor the production team, setting clear KPIs and providing ongoing skill development and training.
• Work with Boutique Directors to deliver product training sessions, ensuring retail employees understand product features and quality aspects.
• Build, mentor, and inspire a high-performing cross-functional team spanning sourcing, Quality and Production operations.
• Foster a culture of excellence, collaboration, accountability, and innovation.
• Develop succession planning and talent pipelines within the division.

• Ensuring the proactive and qualitative collaboration and answer to design needs
• Assessing the organization to follow the variation of approach for newness adapting the skills and capacity every season
• Ensuring the accuracy of the data creation for all SKU in the dedicated PLM

• Collaborate closely with the design retail team to understand sales plans and translate them into feasible production plans.
• Work with the Planning, Merchandising, and Functional Heads to finalize production quantities and schedules.
• Guide Production Managers in implementing the production plan and focusing on quality, efficiency and productivity.
• Coordinate closely with the Sourcing team to ensure timely availability and quality of raw materials.

• Manage end-to-end sourcing of raw materials from domestic and international markets.
• Evaluate, onboard, and maintain a panel of strategic vendors for raw material sourcing and specialized production processes.
• Oversee the Vendor Management process to ensure adherence to design specifications and quality benchmarks.
• Lead the Outsourcing Vendor Management strategy for specialized work.
• Maintain strong relationships with vendors, negotiate terms, and monitor performance KPIs to ensure reliability and quality.
• Ensuring a global retro-planning which can anticipate & satisfy retails planned needs, reorders and pre-launches.

• Ensure strict adherence to defined quality standards across all stages of production.
• Work closely with the Quality Assurance team to identify defects or process gaps and implement corrective actions.
• Proactively identify opportunities for process optimization to improve efficiency, reduce costs, and enhance product quality.
• Ensure safety compliance is maintained in all production and vendor processes.

• Refine costing methodology to achieve target cost structures.
• Collaborate with the Design and Functional teams to balance design aspirations with practical costing and sourcing capabilities. Propose modifications to drive the margin up
• Monitor and control raw material wastage and ensure cost-effective utilization of resources.

• Follow the evolution of the compliance and international standards
• Ensure the implementation of all needed process

• Lead and mentor the production team, setting clear KPIs and providing ongoing skill development and training.
• Work with Boutique Directors to deliver product training sessions, ensuring retail employees understand product features and quality aspects.
• Build, mentor, and inspire a high-performing cross-functional team spanning sourcing, Quality and Production operations.
• Foster a culture of excellence, collaboration, accountability, and innovation.
• Develop succession planning and talent pipelines within the division.

• Graduate / Postgraduate in Production, Industrial Engineering, Fashion Technology, Operations / SCM or related discipline.
• 18+ years of experience end-to-end category management.
• Proven experience in scaling an accessories business with complete ownership.
• Strategic thinker with exceptional analytical and problem-solving ability.
• Exceptional leadership, stakeholder management, and decision-making skills.
• Experience working closely with creative founders or design-led organizations is highly preferred.
• C1 in English as a minimum and optional for Italian language